PHONE SUPPORT
The Phone Support service provides you with quick expert technical support in solving or troubleshooting your technical problems over the telephone.
REMOTE SUPPORT
If you have a high-speed and the proper software, enhanced - comprehensive diagnostic support and faster problem resolutions can be provided through your connection. When telephone support is just not enough.
ON-SITE SERVICES - TECHNICAL SUPPORT
Some services are naturally more effectively performed at your location than over the telephone or high-speed connection. In such cases, ATMCS, LLC can send a member of our Technical Support staff to your site for assistance. On-site support also includes repair and preventive maintenance on almost any hardware component. Most repairs or resolutions can be completed the same day, thereby minimizing disruption of your business.
EMERGENCY SUPPORT
ATMCS, LLC recognizes this essential need and has responded by offering Emergency Support. We strive to provide Emergency Support on a critical need basis.
REMOTE BACKUP SERVICES
ATMCS, LLC provides both cloud based and local based backup solutions to keep your data safe in case of hard drive failure or some other disaster.
SERVICES CONTRACTS
ATMCS, LLC provides service contracts via our PremiumCare Support Plans. These plans provide economical ways to control your support cost on a yearly plan at a flat rate. These plans include both hardware and software support and a renewable on a yearly basis.
PURCHASE RECOMMENDATION
ATMCS, LLC provides computer, printers and peripherals purchase recommendation to customers who need assistance in making the right purchasing decision. Though we feel that "ATMCS LLC Custom Built Computers" provide the best value to our customers we will assist you with your configurations to make the best possible purchase. (Also see "Computers? What to Buy! Why!)
COMPUTER SETUP
ATMCS, LLC, will provide computer setup service to customers who need assistance setting up newly purchased computer systems. Although, all computers purchased from ATMCS, LLC already have this benefit, we will assist any customer who needs this type of assistance.
NETWORK INTEGRATION
ATMCS, LLC will provide Network Planning, Implementation and Integration to Windows Server Networks and Windows Workgroups. This includes Network Planning from start to finish, from present to future needs.
